You are entering into a hire agreement. If you don’t understand anything in the agreement, PLEASE CONTACT US.
I undertake that the costume is to be hired for the agreed time.
I accept that the costume is hired in good condition with any faults recorded and notified immediately (within 2 hours when received).
I undertake to return the costume in a good condition suitable for re-hire.
I understand the mascot must be accompanied by a chaperone at all times when being operated.
If I fail to make the costume available for collection on the agreed date, I am liable to additional costs.
I understand that should any part of the outfit need to be dry cleaned, I am liable to lose a total of £15 off my deposit.
I understand that the costume is not to be worn outside in wet conditions.
I understand that Event Mascots are not responsible for any injuries caused to any persons whilst wearing the costume on hire.
I understand that if the costume is beyond repair and deemed to be a total loss then the full amount to recover the costume is set at £200 and is payable by me.
For hire bookings that fall within the seven day period full payment must be made at time of order.
If you cancel your order you will lose your hire fee.
We do not offer refunds but we can offer a credit note to be used within 18 months of the hire date.
Costumes are for hire only and must be returned on agreed times. On delivery and collection we will wait at the property for 15 minutes and try to contact you twice. if we are unable to deliver the mascot and collect at the allocated time you may be charged £10
finally have fun and make make magic with these Mascots.